How to File a Complaint

If you have a grievance or complaint, please follow these steps:

• 1) Submit Your Complaint: Send an email or letter detailing your grievance to our Grievance Officer. Include relevant information such as your order number, the nature of your complaint, and any supporting documents or evidence.
• 2) Acknowledge Receipt: You will receive an acknowledgment of your complaint within 1 business days.
• 3) Resolution Timeframe: We aim to resolve all 1 business days from the receipt of your complaint. In complex cases, the resolution time may be extended, and we will keep you informed of the progress.
• 4) Follow-Up: If you are not satisfied with the resolution or require further assistance, you may escalate the matter by contacting our Grievance Officer again.

Escalation Process

If your grievance is not resolved to your satisfaction or within the stipulated time frame, you may escalate the matter to:

• Consumer Protection Redressal Forum: You can approach the relevant Consumer Protection Redressal Forum or Authority in your jurisdiction for further assistance.

Commitment to Fairness

We are committed to ensuring that all grievances are handled fairly and in accordance with applicable laws and regulations. Your feedback is valuable to us and helps us improve our services.

Contact Us

For any additional queries or concerns, please contact our customer support team:

Pestobazaar

Email: info@pestobazaar.com

Phone: +91 9076 9076 42

Address: Office. 1104, 11th floor, Ruby Crescent Business Boulevard, Ashok Chakravarti Rd, Kandivali, Ashok Nagar, Kandivali East, Mumbai, Maharashtra 400101

Thank you for your trust in Pestobazaar. We are dedicated to providing you with the best possible service and support.