Eligibility for Returns

• 1) Timeframe: Returns must be initiated within 7 days of receiving the product.
• 2) Condition: Products must be returned in their original, unused condition with all packaging and labels intact.
• 3) Proof of Purchase: A valid proof of purchase, such as an order confirmation or receipt, is required for all returns.

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

• 1) Opened or used products
• 2) Custom or special order items
• 3) Clearance or sale items.
• 4) Hazardous materials (as indicated in the product description)

Return Process

• 1) Initiate a Return: Contact our customer support team at info@pestobazaar.com or +91 9076 9076 42 to initiate a return. Provide your order number and the reason for the return.
• 2) Return Authorization: Once your return request is approved, you will receive a return authorization email with instructions on how to send back the product.
• 3) Packaging: Securely package the product to prevent damage during shipping. Include the return authorization email in the package.
• 4) Shipping: Ship the product to the address provided in the return authorization email. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds

• 1) Inspection: Once we receive your returned product, we will inspect it to ensure it meets our return criteria.
• 2) Processing Time: Refunds will be processed within 7 business days of receiving the returned product
• 3) Method: Refunds will be issued to the original payment method used for the purchase. Shipping charges are non-refundable.

Exchanges

If you wish to exchange a product, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective product, please contact our customer support team immediately at info@pestobazaar.com or +91 9076 9076 42. Provide your order number and photos of the damaged or defective product. We will arrange for a replacement or refund as per your preference.

Contact Us

For any questions or assistance with returns, please contact our customer support team:

Pestobazaar

Email: info@pestobazaar.com

Phone: +91 9076 9076 42

Address: Office. 1104, 11th floor, Ruby Crescent Business Boulevard, Ashok Chakravarti Rd, Kandivali, Ashok Nagar, Kandivali East, Mumbai, Maharashtra 400101

Thank you for shopping with Pestobazaar. We appreciate your business and are committed to ensuring your satisfaction.