Eligibility for Returns

• 1) Timeframe: Returns must be initiated within 7 days of receiving the product.
• 2) Condition: Products must be returned in their original, unused condition with all packaging and labels intact.
• 3) Proof of Purchase: A valid proof of purchase, such as an order confirmation or receipt, is required for all returns.

Non-Returnable Items

• 1) Opened or used products
• 2) Custom or special order items
• 3) Clearance or sale items.
• 4) Hazardous materials (as indicated in the product description)

Return Process

• 1) Initiate a Return: Contact our customer support team at info@pestobazaar.com or +91 88288 77208 to initiate a return. Provide your order number and the reason for the return.
• 2) Return Authorization: Once your return request is approved, you will receive a return authorization email with instructions on how to send back the product.
• 3) Packaging: Securely package the product to prevent damage during shipping. Include the return authorization email in the package.
• 4) Shipping: Ship the product to the address provided in the return authorization email. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Shipping Areas:

• We currently ship to all major cities and towns across India. For remote areas, delivery may take additional time, and shipping costs may vary.

Refunds

• 1) Inspection: Once we receive your returned product, we will inspect it to ensure it meets our return criteria.
• 2) Processing Time: Refunds will be processed within 7 business days of receiving the returned product
• 3) Method: Refunds will be issued to the original payment method used for the purchase. Shipping charges are non-refundable.

Exchanges

If you wish to exchange a product, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective product, please contact our customer support team immediately at info@pestobazaar.com or +91 88288 77208. Provide your order number and photos of the damaged or defective product. We will arrange for a replacement or refund as per your preference.